Privacy Policy

1. Information We Collect

We may collect information that you choose to provide, including your name, email address, telephone number, procedure interests, consultation preferences, messages, and other information submitted through our website or advertising forms.

We may also automatically receive limited technical information when you use our website, such as your device type, browser type, IP address, referring page, pages viewed, and approximate location derived from your IP address. Cookies, pixels, analytics tools, and similar technologies may be used for website functionality, measurement, security, and advertising.

Please do not submit highly sensitive medical information through a general website or advertising form. A form submission does not establish a physician-patient relationship.

2. Information Submitted Through Meta Lead Ads

If you respond to one of our advertisements on Facebook or Instagram, Meta may provide us with the information you choose to submit through its lead form, such as your name, email address, telephone number, consultation preferences, and answers to qualifying questions.

We use this information to respond to your request, discuss consultation scheduling, provide information about our services, and follow up about your inquiry. Meta separately processes information under its own terms and privacy policy. Submitting a lead form does not guarantee candidacy, treatment, or any particular result.

3. How We Use Information

We may use information to:

• Respond to questions and consultation requests;
• Contact you by telephone, email, or text message when you request follow-up or otherwise consent;
• Schedule and administer consultations and other requested services;
• Operate, maintain, secure, and improve our website and communications;
• Measure advertising performance and understand how visitors use our website;
• Comply with applicable law, professional obligations, and valid legal requests; and
• Protect the rights, safety, and security of our patients, visitors, workforce, and practice.

4. When We Share Information

We do not sell personal information submitted through our consultation forms. We may disclose information to service providers that support our website, communications, scheduling, analytics, advertising, security, or business operations. These providers may use information only as permitted for the services they perform for us.

We may also disclose information when required by law; to respond to lawful requests; to protect rights, safety, and security; or in connection with a merger, acquisition, financing, reorganization, or transfer of business assets, subject to applicable law.

5. Cookies, Analytics, and Advertising

Our website may use cookies, pixels, and similar technologies provided by analytics and advertising partners, including Meta, to understand website activity, measure campaigns, and deliver or improve advertising. Your browser may allow you to block or delete cookies. Blocking some technologies may affect site functionality.

You can also review and adjust advertising preferences directly through the platforms you use. Those third parties’ privacy practices are governed by their own policies.

6. Text Messages and Marketing Communications

If you consent to receive text messages or marketing emails, you may opt out at any time by following the instructions in the message. Reply STOP to a text message to stop future texts from that messaging program. Message and data rates may apply. Consent to marketing communications is not a condition of receiving medical services.

7. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no website, transmission, or storage system can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for the purposes described in this policy, to meet legal and professional obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and whether it becomes part of a patient record.

8. Your Choices and Requests

You may ask us to update or correct the contact information you submitted, or request that we stop using it for marketing follow-up. Certain information may need to be retained when required by law, professional obligations, or legitimate business needs.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request.

9. Children’s Privacy

Our website and advertising forms are intended for adults and are not directed to individuals under 18. We do not knowingly collect personal information online from children under 13 without verifiable parental consent. A parent or legal guardian should contact the practice directly regarding care for anyone under 18. Treatment of a minor, when clinically appropriate, requires the involvement and authorization of a parent or legal guardian.

10. External Links

Our website may link to websites or services operated by others. We are not responsible for the content, security, or privacy practices of those third parties. Review their privacy policies before providing information.

11. Updates to This Policy

We may update this policy periodically. The revised version will be posted on this page with a new effective date. Your continued use of the website after an update means the revised policy applies to information collected after the effective date, subject to applicable law.

12. Contact Us

Questions or requests concerning this privacy policy may be directed to: